I have a FC or “Failure to Communicate” on my keypad. What does that mean?

FC means failure to communicate; your alarm system is having trouble contacting our central station. Some of the common causes may be any of the following:

  • Disconnected or cut telephone line
  • Bad digital communicator
  • DSL interference
  • Switched telephone company providers

The first thing you need to do is test your alarm with our central station. Once a successful test is completed the FC should disappear. If the FC remains, contact our service department, a service call may be required to solve the problem.