Home2019-01-19T06:24:44+00:00

ERT SECURITY IN MIAMI, FL

We install and service security equipment all over Florida

The result is a customized solution perfect for you, today and into the future!

ERT SECURITY IN MIAMI, FL

We install and service security equipment all over Florida

The result is a customized solution perfect for you, today and into the future!

We provide peace of mind

Nationwide ERT has the best operated, monitoring centers with world-class back-up capabilities ensuring 24/7 service through any condition.

When an alarm is received, ERT can notify the police, fire department, or ambulance even if you’re not home.

Call now!

We provide peace of mind

Nationwide ERT has the best operated, monitoring centers with world-class back-up capabilities ensuring 24/7 service through any condition.

When an alarm is received, ERT can notify the police, fire department, or ambulance even if you’re not home.

Call Now!

Home security who takes care of you
in Florida

You can even toggle on and off your security system from anywhere,
on any device.

Home security who takes care of you in Florida

You can even toggle on and off your security system from anywhere, on any device.

Conducting business the way it should be

Family owned and operated since 1998, ERT Security Corp. understands that nothing is more important than the safety of your family and the protection of your business.

Choosing the right security system is one of the most crucial decisions you can make. ERT Security will work with you to design a system perfect for your security needs.

Read more

Conducting business the way it should be

Family owned and operated since 1998, ERT Security Corp. understands that nothing is more important than the safety of your family and the protection of your business.

Choosing the right security system is one of the most crucial decisions you can make. ERT Security will work with you to design a system perfect for your security needs.

Read more

Our Blog

Our Blog

FAQ

These are some common questions asked by our customers.

If you don’t find your particular question listed here, please contact our customer care department.

FAQ

These are some common questions asked by our customers.

If you don’t find your particular question listed here, please contact our customer care department.

What are your normal service hours?2019-01-14T21:06:57+00:00

At ERT Security our normal hours of operation are Monday thru Friday 8:30 am to 5:30 pm. If you require emergency service after these hours we are still available for you.

For monitoring issues you may always reach our 24 hour central station at 305-223-7170

I accidentally triggered my alarm and I have turned it off, but now it will not arm again, what’s wrong?2019-01-14T21:06:32+00:00

Probably the most common problem people experience with Honeywells Systems. If your alarm was triggered you must enter your “code + OFF(1)” 2 times to clear the alarm from the display. Once this is done the alarm should set.

On Honeywells systems Your Code + OFF (1) = Reset

What is the difference between Stay, Away and Instant?2019-01-14T21:05:41+00:00

Stay = Normal exit doors are set with exit and entry delays and motion detectors are bypassed.

Away = Normal exit doors are set with exit and entry delays and motion detectors are active.

Instant = Normal exit doors are set with exit delay only. No entry delay, they will become instant. The motion detectors are bypassed. (normally used at bedtime).

How do I add an additional code to my alarm system?2019-01-14T21:05:06+00:00

You may contact our customer care department during our normal business hours, we will be happy to enter the codes for you or assist you over the phone. You may also download your user manual any time from User manuals online and add the codes yourself.

I have a FC or “Failure to Communicate” on my keypad. What does that mean?2019-01-14T21:04:42+00:00

FC means failure to communicate; your alarm system is having trouble contacting our central station. Some of the common causes may be any of the following:

  • Disconnected or cut telephone line
  • Bad digital communicator
  • DSL interference
  • Switched telephone company providers

The first thing you need to do is test your alarm with our central station. Once a successful test is completed the FC should disappear. If the FC remains, contact our service department, a service call may be required to solve the problem.

My alarm was triggered by mistake, what do I do now?2019-01-14T21:04:18+00:00

If you have triggered your alarm by mistake, enter your code to disarm the system. Our central station should be contacting you to verify the alarm. Please give the operator your passcode when requested. If you do not receive a call within 60 seconds or if you have triggered your “Panic” button; please contact our central station at 305-223-7170 and request to cancel the police.

It is our standard procedures not to verify panic alarms.

How do I change the people on my emergency call list?2019-01-14T21:03:53+00:00

Changes to your emergency call list may be changed on line:

Click here update your contact list.

I need to change my user code, can you change it for me?2019-01-14T21:03:22+00:00

Yes, during our normal business hours we would be happy to help you change the user codes in your system. Contact our customer care department Monday thru Friday 8:30 am to 5:30 pm.

Is it my responsibility to test my alarm system, and if so how do I test it?2019-01-14T21:02:34+00:00

Yes, It is always the alarm owners responsibility to properly test their system with our central station. It is a good idea to test your system at least once a month. To test your system please do the following:

  1. Contact our Central Station at 305-223-7170 and place your account on test
  2. Arm your system
  3. Trigger the alarm by opening a protected door or window.
  4. Verify you can hear the siren or bell.
  5. Call our Central Station and verify they received an alarm signal and request your account be taken off test.

Or:

  1. Arm your System
  2. Trigger the alarm by opening a protected door or window.
  3. Wait for The call from Central Station.
  4. Tell them that you were testing the system.